Thank you for shopping at Blue Pulse! We are committed to delivering your EV-based charging products in a timely and efficient manner. Please review our shipping policy below:

1. Shipping Destinations
We currently ship to addresses within the United States and select international locations. For international orders, please note that additional customs duties and taxes may apply upon delivery, and these are the responsibility of the customer.

2. Processing Time
Orders are typically processed within 1-2 business days after the order is placed. During high-volume periods, processing times may be slightly longer. Once your order is processed, you will receive a confirmation email with your tracking information.

3. Shipping Methods and Timeframes
We offer the following shipping methods within the United States:
1. Standard Shipping: Delivery within 3-7 business days.
2. Expedited Shipping: Delivery within 2-3 business days.
3. Express Shipping: Next business day delivery (for orders placed before [time] PST).
Please note that shipping timeframes are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather, carrier issues, or high order volumes.

4. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The shipping cost will be displayed during the checkout process before you complete your order.

5. Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to track your package's delivery status on the carrier's website.

6. Shipping Restrictions
Please be aware of the following shipping restrictions:
We do not ship to P.O. boxes. Please provide a physical address for delivery.
Signature may be required upon delivery for certain high-value orders.

7. Missing or Damaged Shipments
If your order is missing, delayed, or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement as soon as possible.

8. International Shipping
For international orders, additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your country's customs office for more information on potential fees.

9. Contact Us
If you have any questions about our shipping policy or your order, please contact us at:
A MissionTech Inc Company
Arlington VA 22209